Delivery
When you order a report from Koncept Analytics, we strive to deliver the report in the shortest possible time. With electronic delivery being the fastest option, we encourage clients to order reports electronically. Usually, all electronic information reports are dispatched within 24 hours. In case of hardcopy products, delivery to some markets may be delayed due to local carriers and other formalities.

Cancellations and Refunds
Due to the type of information provided in our reports, Koncept Analytics usually does not accept returns of reports once dispatched. In case, should a report qualify for return, we will issue a credit, minus shipping charges, of equal value to the original purchase price, toward a future purchase—no refunds. The decision about whether the product return can be accepted or not is solely at our discretion.